Precision Tune Auto Care

Reviews

• Jason Campbell

  Apr, 16 2018
  ★ ☆ ☆ ☆ ☆
  AWFUL BUSINESS AND CUSTOMER SERVICE— STAY AWAY! VEHICLE DAMAGE
  
  Cliff-notes:
  *All four wheels have grind marks around their entire circumference after having tires mounted
  *Damage proven on video to be result of installation equipment
  *After promising repair the owner has not returned phone calls or messages in over two months.
  *STAY AWAY!
  
  On Sept 25th I dropped my truck off to have a leveling kit and new tires installed. Upon picking it up several hours later I noticed there were deep perfectly circular gashes through the paint and into the steel on ALL FOUR of my wheels. I showed the manager (Mike) who asked that I return to speak to the owner the following day, which I did. Despite showing him before and after pictures (with time stamps and dates) the owner claimed his equipment was not responsible for this damage. We agreed to take a tire off and put it on his mounting equipment so he could “prove” this to me. I video taped this process. Immediately (on video) he admits that his equipment caused the damage (see pictures below), shook my hand and agreed to pay for my wheels to be refinished. He told me that he would call within a few days. I waited a week and never received a call. I’ve called over a dozen times in the last 9 weeks and the owner refuses to return my phone calls despite my leaving numerous messages with the manager.
  
  I was charged $556 for this “service.”
  
  This review will be posted on every website, social media platform, message board and review avenue available to prevent others from being scammed and their vehicles damaged.
  
  If you believe in Karma pay it forward and take your hard earned dollars elsewhere. Please share this review.
  
  ****AVOID THIS BUSINESS AT ALL COSTS****
  
  The gouges in the pictures below are on all four wheels in exactly the same spot all the way around the wheel. You can get your very own for just $556 at Precision Auto Tune!
• wendy patterson

  Jan, 14 2018
  ★ ★ ★ ★ ★
  Very customer service oriented. Like being at your friendly neighbourhood grocery. We drove from Ohio so when a service engine light came on we needed someone we could trust. Glad to discover it was something minor. My husband was so pleased that he gave them a tip!

Photos of Precision Tune Auto Care

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